SMART Boards

SMART Boards


To calibrate your SMART Board, first connect the USB cable for your SMART Boards to your computer.  After you have connected it, a box will pop up and ask you if you would like to start the SMART Connection Wizard, click yes.  This will bring up a window, after which you can click Finish and the next window that will appear will be the SMART control Panel.  On the SMART control Panel, there is a button in the lower portion for Orient/Align the SMART Product.  After you have clicked this, there will be a display with 9 dots.  Using any of the pens for your SMART Board, follow the on screen instructions.  After you have calibrated your board, you can close the SMART Control Panel.

Pens and Tray

Your SMART Board comes with four markers, each a different color, and an eraser.  These work just as you think they would, simply lift the color that you want to use our of the tray and begin to write on the surface with it.  The markings that appear will match the color of the pen that you are using, and likewise the eraser will erase any marking you have made on the document, web page, etc.


Erase dry-erase ink from the writing surface as soon as possible.  The longer dry-erase ink remains, the more difficult it to remove. 

Before using a cleaner, remove excess dry-erase ink residue from the writing surface with a damp cloth.  Use an alcohol-free household glass cleaner, such as Windex glass cleaner, to clean the writing surface.  Clean it at regular intervals or whenever you notice that the dry-erase ink remains on the screen after erasing.


Do not spray cleaner directly onto the surface.  Instead, lightly spray cleaner on a cloth, and then gently wipe the screen.

Do not allow excess glass cleaner to flow into the crack between the lower frame and the writing surface, or into the pen try recesses.

If you can still see ink marks after cleaning the surface with Windex glass cleaner, use a dry-erase marker cleaner, such as Sanford Expo whiteboard cleaner.

For stubborn stains, use isopropyl alcohol (IPA) to clean the writing surface.



Use a commercial cleaner such as Sanford Expo whiteboard cleaner over the permanent ink stain, allow the solution to dry, and then wipe the surface clean with a soft cloth.


Use a standard or high-odor dry –erase marker.  These markers contain solvents that remove permanent ink.  

Don’t use low-odor or non-scented dry-erase markers, because they don’t contain the appropriate solvents.

  1. Cover the permanent ink with the high-odor dry-erase ink.
  2. While the ink is still wet, wipe the screen with a soft cloth.
NOTE: Do not allow the dry-erase ink to dry before wiping the screen.

  1. If any trace of ink remains, spray Windex glass cleaner or Sanford Expo whiteboard cleaner on a soft cloth, and then wipe off remaining ink marks.  Do not use harsh abrasives, because they can damage the writing surface.

Indicator Light

The indicator light on the SMART Board is located at the lower left corner of the board, in the grey area.  This light will be illuminated green if everything is working okay, or red if there is a problem with the connection to your computer.  Additionally, there are indicator lights for each individual pen and the eraser, all of which are located in the respective trays.  These tray indicator lights should illuminate when you remove that pen from the tray.  If for some reason the light doesn’t illuminate, please see the troubleshooting section.

Power Requirements

SMART boards don’t need to be plugged into the wall, so there is no need to worry about whether or not your boards is plugged in.

Software Requirements

SMART Boards require the SMART Notebook software in order to get maximum functionality, in addition to being required for you to properly calibrate the SMART Board.  The SMART Notebook software can be used in many ways, but the most traditional use is for a simple white board software for writing and drawing.  However, there are additional tools in the white board software to do things such as draw lines and make shapes.  Simply take some time to look around the software and get hands on experience yourself, and you will be able to unleash the full power of the SMART Notebook.


If your SMART Board doesn’t function correctly, there are a few things you can try before sending an e-mail for help.  First, make sure that the USB cable for the SMART Board is plugged into your computer.  If this doesn’t resolve the problem, try restarting your computer to get the computer to recognize the board.  If one of your pens is not functioning, check the tray where the pen sits and make sure that there is no dirt or debris in the tray.  If there is, give it a light blow of air and see if this returns functionality.